Microsoft Dynamics 365: The ERP + CRM Business Software

Microsoft Dynamics 365 is a powerful business software that offers both customer relationship management (CRM) and enterprise resource planning (ERP). The platform includes applications that address the full range of business processes including Sales, Customer Service, Finance and Operations, Field Service, Marketing, Talent, Retail, and Customer Insights.

How do Enterprise Apps Engage, Enable and Accelerate Key Relationships with your Customers?

Microsoft Dynamics 365 for Sales
Turn relationships into revenue by bringing digital intelligence into every deal
Microsoft Dynamics 365 for Customer Service
Earn customers for life with a personalized experience and world-class service across every channel. As Microsoft Dynamics 365 partners, you will have access to all pertinent information regarding your customer base.
Microsoft Dynamics 365 for Field Service
Master the service call with smarter capabilities—from optimized scheduling to predictive maintenance
Dynamics for Talent
Attract, onboard, and empower employees for success with a collection of intelligent HR cloud services that you enjoy when you become a Microsoft Dynamics 365 partner
Microsoft Dynamics 365 for Financials and Operations
Accelerate your growth by optimizing operations and making real-time, data-driven decisions on a global scale
Microsoft Dynamics 365 for Retail
Deliver an immersive shopping experience by optimizing retail operations with intelligent insights
Microsoft Dynamics 365 for Project Automation
Profit from your projects by bringing people, processes, and automation technology together
Microsoft Dynamics 365 for Marketing
Unify your sales and marketing to connect customer experiences at every interaction
Microsoft Dynamics 365 for Customer Insights
Deliver a personalized experience using relevant insights on how best to serve your customers

Why Upgrade to Microsoft Dynamics 365?

Microsoft Dynamics 365 Implementation benefits

  • Data Analytics built in via Power BI helps you make strategic and tactical decisions
  • Real time data information at your finger tips
  • Cloud based reduces the cost of on premise infrastructure
  • Integrates with a broad suite of products including Outlook, Office 365, Power BI, and Cortana Intelligence
  • Microsoft PowerApps and Microsoft Flow allow self-service customization and improved mobility
  • Microsoft dynamics 365 pricing allows you to use the apps you want and pay accordingly

Enterprise Edition Applications

The enterprise edition of Dynamics 365 includes Customer Engagement (CRM) applications and Unified Operations (ERP) applications. The Customer Engagement applications include: Sales, Customer Service, Field Service, Project Service Automation, and Customer Insights. The Unified Operations applications include: Finance and Operations, Retail, and Talent. For 250 plus employees. The enterprise edition also works seamlessly with Microsoft Office 365 and Microsoft Dynamics CRM.

Introduction to Microsoft Dynamics 365 Business Central

Microsoft Dynamics 356 Business Central (previously known as Dynamics 365 for Finance and Operations, Business edition) fits the needs of midsize businesses with core business needs. It helps organizations connect their financials, sales, purchase, inventory, projects, service, and operations. Microsoft Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution that’s easy to use and adapt. Microsoft Dynamics 365 Business Central uniquely delivers a comprehensive, end-to-end approach to business applications helping you unify data and relationships, build intelligence into your decision making, and accelerate business transformation

Dynamics 365 Business Central is a comprehensive business management solution for SMBs. The Dynamics 365 Business Central application can be licensed two ways:

Microsoft Dynamics 365 Business Central Essential, which includes:

  • Financial Management
  • Customer Relational Management
  • Supply Chain Management
  • Human Resources
  • Project Management
  • Multiple languages, reason codes, extended text, Intrastat reporting, scheduled tasks, and integration with Outlook

Microsoft Dynamics 365 Business Central Premium includes all the functionality offered in Essential plus:

  • Service Order Management
  • Manufacturing


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